National Route Services

St. Croix Facility Services has a unique business model which allows us to reduce facility costs and management time, while offering consistent quality service. The use of  teams of service technicians that travel throughout the United States is key to our success.

These teams reduce costs by carrying predetermined parts and materials addressing preventative services and a multitude of general repairs during each inspection eliminating the initial trip and follow-up charges. We also offer fixed fee repairs which allows the customer to better budget their repair costs and eliminates the concern of being overcharged for a service.

Our teams also reduce facility management time and improve consistency by servicing the same customer's stores/restaurants on a regular basis. This allows each technician to focus on a small group of customers and truly understand the customer and their facility needs. 

Technicians are trained in understanding each customer's documented expectations in cost, quality, and customer service. Any changes to the customer's expectations or process can be implemented in a short time period with consistent results.